How to set up Twilio for WhatsApp

Updated at: Feb. 4, 2024


To set up Twilio for WhatsApp:

  1. Create a Twilio Account: If you don't have one, sign up on Twilio's website.

  2. Access the WhatsApp Sandbox: Once logged in, navigate to the 'Programmable SMS' dashboard and select 'WhatsApp'.

  3. Activate the Sandbox: Follow the instructions to activate the WhatsApp Sandbox environment. This typically involves sending a code to a specific WhatsApp number.

  4. Retrieve Credentials: Once the Sandbox is activated, note down your 'Account SID' and 'Auth Token' from the Twilio dashboard. These are your Twilio WhatsApp credentials.

  5. Implement in Your System: Use these credentials in your system's settings to enable WhatsApp functionalities.

For more detailed instructions or if you need assistance, refer to Twilio's official documentation or seek help from their support team.